Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.
Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.
Experienced Automotive Service Advisor / Assistant Service Manager
Hertrich Kia of Easton is excited to announce our Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!
We are thrilled to offer you the opportunity to drive your automotive service career to the top at their new, customer-focused dealership! This exciting upgrade includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience.
A spacious showroom + huge overstocked inventory = more customers, more car sales, and more work for your shop!
Why Hertrich?
- Family-owned and operated for over 60 years
- 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states
- Industry leader with proven stability and growth
- Strong community involvement supporting 90+ local organizations
- Entrepreneurial culture focused on performance and excellence
- Clear pathways into growth, success and career advancement
What We Offer:
- Competitive salary with performance opportunity
- Medical, Dental, Vision & Life Insurance
- Short- and Long-Term Disability coverage
- Paid vacation, holidays, and personal/sick days
- 401(k) with employer match
- Employee vehicle purchase discounts
What You'll Do:
- Deliver a professional, high-quality service experience from check-in to completion
- Greet service customers and manage inbound service calls
- Schedule appointments and communicate service timelines
- Present repair and maintenance estimates clearly and confidently
- Coordinate repair orders with Technicians and monitor workflow
- Recommend additional services when appropriate
- Perform additional responsibilities as needed
What We're Looking For:
- 2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
- Proven customer service and sales/up-selling skills
- Strong communication, organization, and follow-through
- Comfortable with computers and dealership service systems
- High School Diploma or GED required
- Valid driver's license with a clean or near-clean driving record
- Flexible availability, including evenings and Saturdays
Build Your Future with Hertrich
Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace.