Income Ranges from $15 to $19+ per Hour

Address: 601 E. Pulaski Hwy, Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.

Body Shop Customer Support Specialist / Collision Center Administrative Assistant
Join Our Growing, World-Class Team at Hertrich Family of Dealerships!

Are you looking for a dynamic, rewarding opportunity with a leading automotive group? The Hertrich Family of Dealerships, the largest dealer group on the Eastern Shore, is seeking dedicated candidates to join our exceptional team. With 24 dealerships, 14 collision centers, and 18 automotive brands across the Delmarva Peninsula and beyond, we are proud to serve our communities and support over 90 local organizations and charities. Our three generations of commitment have made us a leader in the industry, and we're excited to keep growing!

If you're passionate about providing outstanding customer service in a fast-paced environment, we want you to be part of our team. We offer a competitive and supportive workplace where we strive for excellence and never settle for "just good enough."

Why You Should Join Us:

• Competitive wages
• Comprehensive medical, dental, life and vision insurance for you and your family
• Disability insurance plans also available
• Paid vacation, holidays, and personal/sick days
• 401(k) plan with employer match
• Employee purchase discounts

Body Shop Customer Support Specialist / Collision Center Administrative Assistant Responsibilities:

• Handle account reconciliation, including accounts payable, receivables, deposits, petty cash, and receipts
• Provide exceptional customer service to clients both in-person and over the phone
• Perform general office duties such as data entry, insurance processing, compiling reports, and filing
• Assist with other administrative tasks as assigned

Qualifications:

• Professional appearance and outstanding customer service skills are a must
• Excellent verbal and written communication skills
• Enthusiastic attitude with a strong desire to provide top-notch customer service
• Proficiency with QuickBooks or similar accounting software is preferred
• Self-motivated, detail-oriented, and highly organized
• Bilingual (Spanish) is a plus
• High School Diploma or GED required
• Valid driver's license

Our Commitment to Diversity: At Hertrich, we strive to create an inclusive, supportive workplace for all employees. We welcome qualified applicants of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to be an equal opportunity employer and are committed to fostering a diverse workforce.

If you're ready to grow with us and be part of a team that values excellence, integrity, and hard work, we encourage you to apply today!