Regional Performance Director - Automotive

Are you an experienced executive with a proven track record in multi-location dealership management? Do you have a passion for driving results and leading a team to success? If you're ready to make a significant impact in a dynamic and rapidly growing company, we have the perfect opportunity for you.

Join Hertrich Family of Dealerships!

We are proud to represent 24 dealerships, 13 Collision Centers, and 19 automotive brands across the Delmarva Peninsula and beyond. For three generations, the Hertrich family has been committed to the communities we serve, supporting over 90 local organizations and charities. We foster an entrepreneurial culture that values integrity, accountability, and a relentless pursuit of excellence. If you're a dedicated, results-driven leader, we invite you to apply for the Regional Performance Director position!

About the Role:

As the Regional Performance Director, you will oversee multiple dealerships within a designated geographic region, ensuring performance and profitability. This is a hands-on, interactive leadership position that requires a people-centric approach. You will work closely with General Managers to drive results and maintain a high standard of customer satisfaction and sales performance.

Key Responsibilities:

• Lead and hold dealerships accountable to Hertrich's Seven Core Processes: Employment Journey, Customer Life Cycle, Automobile Sales Process, Service and Parts Sales Process, Inventory Management, Daily Rhythm Meetings, and Month-End Reviews.
• Collaborate with OEM partners and provide regular updates to the Executive Vice President and Leadership Team.
• Foster positive relationships across departments and ensure alignment with company mission and principles.
• Conduct root cause analysis and ensure dealership policies and procedures are followed and improved.
• Drive excellence in customer satisfaction (CSI), sales effectiveness, profitability, and inventory management across the region.
• Recruit, hire, train, and develop top-performing dealership management staff.
• Provide guidance and mentorship to General Managers to exceed regional performance standards.

Qualifications:

• Minimum of 5 years in a senior management role overseeing multiple dealership operations.
• Proven success in driving dealership profitability, CSI, inventory turnover, and people development.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to attract, develop, and advance high-performing management teams.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, email, internet, and dealership software.

What We Offer:

• Highly competitive pay plans.
• Comprehensive medical, dental, vision, accident, cancer, and life insurance for employees and their families.
• Short- and long-term disability plans.
• Paid vacation, holidays, and personal/sick days.
• 401(k) plan with employer match.
• Employee purchase discounts.

Why Join Us?

At Hertrich, we strive to create a culture where all people are valued and supported. We are dedicated to attracting and retaining a diverse workforce, and we are an equal-opportunity employer. We are committed to providing a drug-free workplace and fostering an inclusive culture for future growth.

Ready to make an impact? Apply now to join our growing family of dealerships and help drive our success to new heights!