Body Shop Customer Support Specialist - Newark Collision - Newark, DE

Body Shop Customer Support Specialist / Collision Center Administrative Assistant


Come be a part of our growing, world class team Join the Best...the largest dealer group on the Eastern Shore!


The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.


We offer our Body Shop Customer Support Specialist / Collision Center Administrative Assistant:


Extremely Competitive Salaries with HUGE earning potential and monthly Incentives


Full benefit package available after 90 days ( Medical, Vision, Dental, Life Insurance and more)


Monday- Friday schedule for work & family balance


PAID every Friday


Paid Vacation, Holidays, and Personal Days


401K Plan with Employer Match


Employee Purchase Discounts


Drug-free workplace




Body Shop Customer Support Specialist / Collision Center Administrative Assistant Responsibilities may include but are not limited too:


Completes reconciliation on all accounts payable and receivables, deposits, petty cash, and receipt


Greets and assists customers in a pleasant and professional manner, in-person and over the phone


General office duties such as computerized data entry, insurance processing, complying reports, and filing


Other duties to be assigned


Requirements for the Body Shop Customer Support Specialist / Collision Center Administrative Assistant are:



  • Professional appearance with excellent customer service skills, required

  • Outstanding verbal and written communication skills, required

  • Enthusiastic attitude with desire to provide excellent customer service, required

  • Computer proficiency with Quick Books or similar accounting software, preferred

  • Must be self-motivated, detailed oriented, and organized

  • Bi-lingual in Spanish, is a plus

  • High School Diploma/GED required

  • Valid license


"We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

Quick Facts
Location: Newark, DE
Employment Type: Full Time
Category: Customer Service

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