Automotive Regional Performance Director - HFAD - Milford, DE


Are you a proven executive level, multi-location dealership manager or a Chief Operating Officer for a small dealership group looking for the opportunity to make a larger impact? Would you like to be part of an environment where team members are our most valuable resource and growth is encouraged through diligence and integrity?

Then consider this rare opportunity to lead a group of our dealership teams as a Regional Performance Director.

The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available!

We are looking to fill an immediate opening for a Regional Performance Director to oversee multiple dealerships within a geographic region. You will need to have a hand's on and interactive management style. The ideal fit for our culture is a passionate, people-centric leader who can drive results in a fast-paced, rapidly growing company.


You will be responsible for success in your region by working closely with your store General Managers to drive profitability and performance, create a standard of excellence in CSI and maintain Sales Effectiveness. In addition, the Regional Performance Director will maintain contact with all levels of Executive Management Team and Executive Vice Presidents. This individual should also be able to recognize additional opportunities to enhance and grow the business.

Responsibilities as a Hertrich Regional Performance Director will:

  • Follow and hold stores accountable to the Seven Core Processes: Employment Journey, Customer Life Cycle, Automobile Sales Process, Service and Parts Sales Process, Inventory Management, Daily Rhythm Meetings and Month end reviews

  • Continue to foster positive relationships with our OEM partners providing high-level summary to the Executive Vice President and the rest of the Executive Team.

  • Facilitate communications and cooperation building foundational, positive relationships with Functional Team Members, Cross platform Operational alliance and leadership guided by a commitment to the Hertrich Mission and Principles

  • Train to competency on dealership policies and procedures making corrections based on root cause analysis

  • Drive stores to exceed company standards and achieve track record of excellence in CSI, Sales Effectiveness, Profit, and Inventory Management

  • Accountability for excellence, exceeding Regional Dealership Performance standards through managing individual location General Managers

  • Actively recruit, hire, train and develop dealership management staff.

Hertrich Regional Performance Director Qualifications:

  • Five years of experience in a senior management role successfully running multiple dealership operations

  • Proven leader with history of driving exceptional dealership outcomes: Profit, CSI, Inventory Turn and People development.

  • Extremely organized with the ability to maintain focus, multitask, and work in a fast-paced environment

  • Attract, develop, and advance the most impactful managers individuals, leading by example through mindset and behavior

  • Excellent written and verbal communication skills

  • Possess basic computer skills including Microsoft Windows, Microsoft Office, email, internet, and dealership software


  • Great healthcare benefits including medical, dental, vision, disability, accident and life insurance options

  • Paid vacation, personal days and holidays

  • 401(k) with company match

  • Employee Purchase Discounts

  • Career Advancement

"We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

Quick Facts
Location: Milford, DE
Employment Type: Full Time
Category: Administrative

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