Experienced Warranty Coordinator / Senior Warranty Administrator
Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Senior Automotive Warranty Administrator to round out our service team.
As an Automotive Warranty Administrator, you will work with a world-class dealership providing warranty and service administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience.
Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask?
Then we are the Team for you!
The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.
Hertrich Offers our Experienced Warranty Coordinator / Senior Warranty Administrator:
Extremely competitive compensation packages
Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans
Paid Vacations
Paid Holidays
Paid Personal Days
401K with Employer Match
Employee Discounts
Experienced Warranty Coordinator / Senior Warranty Administrator Duties:
Process warranty claims and paperwork on a timely basis for each franchise/distributor
Reconcile warranty receivables with payments and post on computer
Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims
Track warranty parts and follow through
File and maintain service records
Answer phones and greet service customers in a pleasant and professional manner
Schedule appointments
Provide support to service writers and service management as needed
Other service coordinator duties as assigned by management
Experienced Warranty Coordinator / Senior Warranty Administrator Qualifications:
"We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."