Automotive Service Coordinator / Service Dept. Assistant
Hertrich Family of Automobile Dealerships seeks an energetic Automotive Service Coordinator to enhance our world class service team!
- Are you looking for spectacular growth opportunities?
- Do you thrive in a fast-paced environment where you have unlimited career potential?
- Are you an enthusiastic individual who wants to work for a mission driven company?
Then our Company is the right fit for you! Hertrich Family of Automobile Dealerships, the largest automotive group in Delaware and the Eastern Shore is seeking a Service Advisor to join our professional team.
Our Automotive Service Consultant is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services
Hertrich offers:
Extremely Competitive Salaries
Medical, Dental, Vision, Disability, & Life Plans
Paid Vacation
Paid Holidays
Personal Days
401K Plan with Employer Match
Employee Purchase Discounts
Auto Service Coordinator / Writer Duties Include but are not limited to:
Meet and Greet Service Customers promptly
Answer incoming service calls and schedule appointments
Coordinate repairs/service orders with Technicians
Record and report issues to Service Manager
Ensure complete customer satisfaction by getting it right the first time
Suggest appropriate additional service to the customer
Assist with Warranty Claims
Other duties as directed
Automotive Service Coordinator Qualifications:
Must be a customer-oriented, self-motivated team player
Prior sales and/or customer service experience required
Prior upselling experience a plus
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record.
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status."