Assistant Fixed Operations Director - HFAD - Milford, DE

Assistant Automotive Fixed Operations Director


Hertrich Family of Automobile Dealerships has an exciting New Career Opportunity available to add


A World Class Fixed Ops Expert to our Team of Service Professionals.


We are seeking an energetic and motivated Assistant Fixed Operations Director today!


This key new role will be responsible for working with our Fixed Operation Director on Target locations to improve company KPI standards for Sales/Gross, Open RO's, Aging Receivables, WIP, Discounts, Etc. You will also help to further grow and train, motivate and monitor the performance of the service and parts department managers while working with our Fixed Ops Director to develop and coordinate to determine advanced training for future leaders. This in turn, will expand our established Service and Parts business through continuing to build relationships and reputation on the Delmarva Peninsula with the Hertrich Family best business practices.


A SOLID CAREER IN AUTOMOTIVE DEALERSHIP SERVICE / PARTS MANAGEMENT IS REQUIRED


Assistant Fixed Operations Director-




  • Are you passionate about developing and guiding key leaders? Are you energized at the prospect of leading and developing a world class team with a growth focused mindset?




  • Are you passionate about developing and guiding key leaders? Are you energized at the prospect of leading and developing a world class team with a growth focused mindset?



  • Do you thrive in a fast-paced environment that concentrates on building a strong core service and parts team through effective lines of communication and next step processes?


Hertrich Family of Automobile Dealerships has an exciting New Career Opportunity available to add A World Class Assistant Fixed Ops Director to our Team.


The Hertrich Family of Automobile Dealerships represents 19 different franchises, 22 stores and 9 auto body shops. In this new role, the Automotive Parts Director will be responsible for servicing auto parts accounts from multiple franchises and dealerships. Key responsibilities are to ensure auto parts delivery and department profitability. You will play an integral role in growing our wholesale auto parts business by building new relationships and following Hertrich Family best business practices.


Assistant Fixed Operations Director Key Qualifications:



  • Successfully run a Service Department for 5+ years, achieving growth, gross and an above average manufacture CSI rating.

  • Progressive and dynamic in leading and developing a strong service team.

  • Good problem solving skills and the ability to implement innovation resolutions to keep customers satisfied.

  • Dealer Track DMS experience a plus.

  • Forward Thinking Sales Opportunities

  • Level headed and focused approach to effectively and efficiently manager stressful situations

  • Welcoming Presence, great listening skills and empathetic outlook.

  • Strong Results Orientation

  • General Motors or Ford experience a plus.


Assistant Fixed Operations Director Essential Duties:



  • Identify with Fixed Operations Director, operating performance standards and opportunities and help create an improvement/action plan.

  • Review Schedules and communicate with managers on trends and concerns.

  • Monitor the performance of the service and parts departments.

  • Work with parts and service managers to find ways to improve the overall profitability of the departments.

  • Understand and ensure compliance with manufacture warranty and policy procedures.

  • Establish and maintain good working processes with advisors to encourage repeat and referral business.

  • Other duties as directed


Automotive Parts Director will enjoy:



  • Extremely competitive base salary and bonus structure based on experience

  • Industry leading benefits: medical, dental, vision, disability, accident, cancer, & life plans

  • 401k plan with generous employer match

  • Paid vacation, holidays, and personal days

  • Employee purchase discounts


"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."


#CB

Quick Facts
Location: Milford, DE
Employment Type: Full Time
Category: Service

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