Experienced Warranty Administrator / Automotive Administration - Elkton Ford - Elkton, MD

Experienced Warranty Coordinator / Automotive Administration

Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Warranty Administrator to round out our service team.

As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience. Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask?

Hertrich Offers:

  • Extremely competitive compensation packages

  • Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans

  • Paid Vacations

  • Paid Holidays

  • Paid Personal Days

  • 401K with Employer Match

  • Employee Discounts

Warranty Administrator Duties:

  • Process warranty claims and paperwork on a timely basis for each franchise/distributor

  • Reconcile warranty receivables with payments and post on computer

  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims

  • Track warranty parts and follow through

  • File and maintain service records

  • Answer phones and greet service customers in a pleasant and professional manner

  • Schedule appointments

  • Provide support to service writers and service management as needed

  • Other duties as assigned by management

Warranty Administrator Qualifications:

  • Computer and data entry skills

  • Process Oriented

  • Fast Paced Quick Learner

  • Customer Service Skills

  • Previous dealership experience is a plus

  • High School Diploma/GED required

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."


Quick Facts
Location: Elkton, MD
Employment Type: Full Time
Category: Administrative

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