Automotive Warranty Coordinator - Entry Level - HFAD - Milford, DE

Automotive Warranty Coordinator / Administrator - Entry Level

The Hertrich Family of Dealerships has an exciting opportunity for a new tole in the Company. We are in need of an entry level Warranty Coordinator / Administrator to learn Ford and GM Warranty duties for our expanding business.

If you are extremely detail oriented and are currently working in clerical, data entry, medical coding or a similar field, this is a great opportunity to learn a sought-after automotive industry skill with plenty of opportunity for career advancement.

As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership.

Hertrich Offers:

  • Extremely competitive compensation packages

  • Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans

  • Paid Vacations

  • Paid Holidays

  • Paid Personal Days

  • 401K with Employer Match

  • Employee Discounts

Warranty Administrator Duties:

  • Process warranty claims and paperwork on a timely basis for each franchise/distributor

  • Reconcile warranty receivables with payments and post on computer

  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims

  • Track warranty parts and follow through

  • File and maintain service records

  • Answer phones and greet service customers in a pleasant and professional manner

  • Schedule appointments

  • Provide support to service writers and service management as needed

  • Other duties as assigned by management

Warranty Administrator Qualifications:

  • Computer and data entry skills

  • Process Oriented with a high attention to detail

  • Fast Paced Quick Learner

  • Customer Service Skills

  • Previous dealership experience is a plus

  • High School Diploma/GED required

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."

Quick Facts
Location: Milford, DE
Employment Type: Full Time

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